Customer Technical Service (CTS)

Our goal is to exceed your expectations

How can your filling plant be even more efficient? With services ranging from simple technical assistance to comprehensive filling plant audits that can last several days, our Customer Technical Service (CTS) team can help you find the answer. Ball’s CTS team comprises real experts who carry out regular visits and can provide general support around the clock.

Improve efficiency and quality

If you are looking for improvements in operating time, production speed and quality, CTS has something special to offer: the Overall Equipment Effectiveness (OEE) audit. Up to four engineers spend three days at your filling facility, scrutinizing even the supposedly shortest downtimes. Our engeneers manage to realize efficiency improvements of 5 to 10 percent. Included in the OEE audit are a detailed final report and a re-audit after three or six months.

Contact Ball

For more information

E: BallEurope@ball.com